Alexa“无法达到所要求的技能”

Question

我从Alexa仪表板测试控制台收到“我无法达到所请求的技能”消息，以获取以前使用过的技能（不修改任何底层基础架构或代码）。

这是从Alexa的设备日志中获得的错误：

{
"header": {
    "namespace": "SkillDebugger",
    "name": "CaptureError",
    "messageId": "57d00be6-19d6-4529-b0b1-4c5d6c2760ac"
},
"payload": {
    "skillId": "amzn1.ask.skill.db1bac88-183d-409c-9d3e-0e69fa0f5fe2",
    "timestamp": "2018-09-27T19:11:51.066Z",
    "dialogRequestId": "d9ec106d-2ef2-4526-a156-f4714ce5d034",
    "skillRequestId": "amzn1.echo-api.request.1e166266-56e1-4c51-b40a-3ceb144f997f",
    "code": "SKILL_ENDPOINT_ERROR",
    "description": "An error occurred while issuing a SpeechletRequest for  (requestId [amzn1.echo-api.request.1e166266-56e1-4c51-b40a-3ceb144f997f]",
    "debuggingInfo": {
        "type": "SkillExecutionInfo",
        "content": {
            "invocationRequest": {
                "endpoint": "https://emptio.serveo.net/abc/api/v1/alexa",
                "body": {
                    "version": "1.0",
                    "session": {
                        "new": false,
                        "sessionId": "amzn1.echo-api.session.bfc02d53-fe83-4c70-b731-ea7ede99d20a",
                        "application": {
                            "applicationId": "amzn1.ask.skill.db1bac88-183d-409c-9d3e-0e69fa0f5fe2"
                        },
                        "user": {
                            "userId": "amzn1.ask.account.AGX2NO3NXXDS6NLEZMDZXMRZZPJ3DLEERYK7J3NUPFUYRADFB2HRILB7BZVTN336OFVSNFFUP3VDVFHERK5PKQE5H32EQ5GGWTT67EMDQKP22Q7NTXXNYDUTYNCYI6EJUEODQ54VHKW4JSWVCS7JINWLYH2LICQVETFGZBY6NBDJVEX66VCGCZMRTFZYAG2E3IXDPMPVF3U4VMY",
                            "accessToken": "Atza|IwEBIM_YZylf-iVoydW0WhXTS4ykk6oA0FwI9Aa7Pdz_pysLPaL1AJwQLXA-Y1GJabHTWMJxfDEKyIiLFuxEPnTxuYaEDyany7WXzHMOd0-iiD9lYBxE6rIXkC3Z-I5PYU6DQtkT6DHxbusrkyGTb1bSfbznIaaFat3yNvKY9mXaNHEEhuuPRZJkXjffBA9WKzWrkGetOdHVvo-PLw2w9rWUiQQuJ6ryzQjugYILyCuTry3qz8lvqWGxYX0XB3dx_CGuzjEnNP0-X2ozhLXN8cBjtBrl7MlTffNyo6K94vi24-16bdIdFZG3mVL_bKSCXzAx2qzPJvBCn953FrPVw9zd7CtOintRSBDZ9Aw_QgKqTklliWTBP_8uRqq_nuMB8s992-Yhi6Zb-k7VvyYp7oLtJ8ggRqRlRk9vS4HBxyfKCxvfXmvlmZJlAtGjec_-Bx8UB2pf1ZH0xi-2LYpezVh2e7dgWenKU0PHvtduprVtpO4E72148mddcYyQRzAEdk8LYQx1SiamYY64_qmkv14h1qBPUIQPuv3MFt2PB7Mhm6cVTA"
                        }
                    },
                    "context": {
                        "System": {
                            "application": {
                                "applicationId": "amzn1.ask.skill.db1bac88-183d-409c-9d3e-0e69fa0f5fe2"
                            },
                            "user": {
                                "userId": "amzn1.ask.account.AGX2NO3NXXDS6NLEZMDZXMRZZPJ3DLEERYK7J3NUPFUYRADFB2HRILB7BZVTN336OFVSNFFUP3VDVFHERK5PKQE5H32EQ5GGWTT67EMDQKP22Q7NTXXNYDUTYNCYI6EJUEODQ54VHKW4JSWVCS7JINWLYH2LICQVETFGZBY6NBDJVEX66VCGCZMRTFZYAG2E3IXDPMPVF3U4VMY",
                                "accessToken": "Atza|IwEBIM_YZylf-iVoydW0WhXTS4ykk6oA0FwI9Aa7Pdz_pysLPaL1AJwQLXA-Y1GJabHTWMJxfDEKyIiLFuxEPnTxuYaEDyany7WXzHMOd0-iiD9lYBxE6rIXkC3Z-I5PYU6DQtkT6DHxbusrkyGTb1bSfbznIaaFat3yNvKY9mXaNHEEhuuPRZJkXjffBA9WKzWrkGetOdHVvo-PLw2w9rWUiQQuJ6ryzQjugYILyCuTry3qz8lvqWGxYX0XB3dx_CGuzjEnNP0-X2ozhLXN8cBjtBrl7MlTffNyo6K94vi24-16bdIdFZG3mVL_bKSCXzAx2qzPJvBCn953FrPVw9zd7CtOintRSBDZ9Aw_QgKqTklliWTBP_8uRqq_nuMB8s992-Yhi6Zb-k7VvyYp7oLtJ8ggRqRlRk9vS4HBxyfKCxvfXmvlmZJlAtGjec_-Bx8UB2pf1ZH0xi-2LYpezVh2e7dgWenKU0PHvtduprVtpO4E72148mddcYyQRzAEdk8LYQx1SiamYY64_qmkv14h1qBPUIQPuv3MFt2PB7Mhm6cVTA"
                            },
                            "device": {
                                "deviceId": "amzn1.ask.device.AGUTTO7VCXPCUUSXNDCNO6LK7LZHUKPDGZBOXUOBNRNOBGD7FHBJWHOK3LJNQX4U47HTFLUXJ6MHBL6V7UCDNTWOMBJIP5R4R2ZVK3XJX42PEZG6J6TCS3U7NSYZZ3PDCUSH22CY7LYGNIK2MGXCUGR4ITQQ",
                                "supportedInterfaces": {}
                            },
                            "apiEndpoint": "https://api.amazonalexa.com",
                            "apiAccessToken": "eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiIsImtpZCI6IjEifQ.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.LzPCt8QPxkEa5jFK3IMGMQLWS3vXOopyGKBu0cAy1cnJzAk7wnbKwc9eyQYDMr3uH7MyHr4s7xUKpWlvspGOAL3LqKxFbxqpB5zIjhKifqdGQhB_nurOAjeyZOipZ0ZhSuPN9fqTwp7zwca4LdYz6Kuahklz7D7pU7ICNI1DNqNKDx9HmyWbJIwXWL3MvS9sEujDo15oTdiueNaCbC7kLnPi0adrukHy3J6HVN_XjWS5mSSawuObgiT2b9eLm4qntoMG7MnDTSrzxmhKgXm3WrbFxRW_ZKE3uu1wa7-412f8DPxvbVZkeYDRwWMTO8s7BtnzjPcKEcT6daLXKRgpVw"
                        }
                    },
                    "request": {
                        "type": "SessionEndedRequest",
                        "requestId": "amzn1.echo-api.request.1e166266-56e1-4c51-b40a-3ceb144f997f",
                        "timestamp": "2018-09-27T19:11:47Z",
                        "locale": "en-US",
                        "reason": "ERROR",
                        "error": {
                            "type": "INVALID_RESPONSE",
                            "message": "An exception occurred while dispatching the request to the skill."
                        }
                    }
                }
            },
            "invocationResponse": null,
            "metrics": {
                "skillExecutionTimeInMilliseconds": 3107
            }
        }
    }
}

}

从上面的响应中可以看出，该技能配置了一个端点：https://emptio.serveo.net/abc/api/v1/alexa，它是完全可达的。

再一次，昨天使用的技能相同。我调用它的调用名称曾经工作正常。

我能够到达并验证上述端点在Alexa外部是否具有功能性和响应性，但它​​无法通过Alexa仪表板访问。

我正在监视来自Serveo的日志 - 他们没有显示任何活动，这意味着在调用webhook之前某些东西被破坏了。

可能是错误的原因是什么？如何调试Alexa堆栈中发生的事情？

Answer 1

确保端点的SSL证书类型的选项正确无误。您可以在Web开发控制台的endpoint选项中更改此设置。

您的主机可能正在使用通配符证书，因此请选择通配符选项，再次保存您的终端 - 然后使用控制台再次测试以获取可访问性。