“服务：必须提供服务。-无法创建jira服务台项目问题

Question

我正在尝试使用v2 rest API创建Jira服务台项目问题。我正在传递所有必填字段值，但Jira抛出以下错误。

responseStatusCode：400

{
    "errorMessages": [
        "Service: Service is required."
    ],
    "errors": {}
}

共享下面的数据，

发送来创建服务台事件的数据，

{
  "fields": {
    "project": {
      "key": "GSD"
    },
    "issuetype": {
      "name": "Incident"
    },
    "customfield_10402": "test",
    "customfield_12608": {
      "id": "15300"
    },
    "summary": "Test Ticket Please ignore - Jira Testing",
    "description": "this is description"
  }
}

其中customfield_10402是string字段，而customfield_12608是dropdown字段。

项目详细信息：

"projectCategory": {
            "self": "https://domain.atlassian.net/rest/api/2/projectCategory/10400",
            "id": "10400",
            "name": "Service Desks",
            "description": "Customer facing service desk containers, sitting behind single support portal site"
        },
        "projectTypeKey": "service_desk",
        "simplified": false,
        "style": "classic",
        "isPrivate": false,
        "properties": {}

Answer 1

我相信上面的请求结构用于创建Jira问题。

您正在寻找的是创建服务台请求。

Jira Service Desk的创建应类似于以下示例

{
    "serviceDeskId": "10",
    "requestTypeId": "25",
    "requestFieldValues": {
        "summary": "Request JSD help via REST",
        "description": "I need a new mouse for my Mac"
    },
    "requestParticipants": [
        "john"
    ]
}

请在此处找到更多信息JIRA Service Desk REST API Reference