无法从 Ansible 自动化平台 2.3 连接到 Service Now REST API

Question

我使用 Redhat Certified Servicenow.itsm 集合使用以下 ansible 任务从 RHEL 主机创建新事件，并且 我能够成功创建事件。从 RHEL Linux 节点但在作为作业模板执行时不能从 AAP 创建。

---
  - block:     
        - name: Create new incident
          servicenow.itsm.incident:
                  instance:
                      host: "{{ SN_HOST }}"
                      username: "{{ SN_USERNAME }}"
                      password: "{{ SN_PASSWORD }}"
                      validate_certs: no
                  state: new
                  description: "Windows health status check through Ansible Automation Platform"
                  short_description: "Windows Health check status"
                  other:
                        u_impacted_user: "{{ SN_USERNAME }}"
                        contact_type: "{{contact_type}}"
                        category: "{{category}}"
                        subcategory: "{{ subcategory }}"
                        assignment_group: "{{ assignment_group}}"
                        u_impacted_location: "{{ u_impacted_location }}"
                        company: "{{company}}"
                        u_impacted_op_co: "{{ u_impacted_op_co }}"
                        cmdb_ci: "windows"
                        work_notes: "New Incident created through Ansible Automation Platform"
                        caller_id: "{{ SN_USERNAME }}"
                        u_impact: 3
                        u_urgency: 4

          register: new_incident
                    
        - name: Display the SNOW incident "{{ new_incident['record']['number']}}" status after created.
          debug:
            msg:
                - "Incident created is: {{ new_incident['record']['number']}}"
                - "Incident state is: {{ new_incident.record.state}} "
    tags: create_incident
    run_once: yes
    delegate_to: localhost

当我将相同的代码上传到REDHAT Ansible自动化平台并执行时，我收到如下错误

任何人都可以帮我解决这个问题的原因吗？

请参阅作业模板在 AAP 中使用设置为 3 的详细程度执行上述任务时的错误消息

完整的回溯是： 文件“/tmp/ansible_servicenow.itsm.incident_payload_ovwltnyb/ansible_servicenow.itsm.incident_payload.zip/ansible_collections/servicenow/itsm/plugins/modules/incident.py”，第 347 行，位于 main 中 文件“/tmp/ansible_servicenow.itsm.incident_payload_ovwltnyb/ansible_servicenow.itsm.incident_payload.zip/ansible_collections/servicenow/itsm/plugins/modules/incident.py”，第 284 行，运行中 文件“/tmp/ansible_servicenow.itsm.incident_payload_ovwltnyb/ansible_servicenow.itsm.incident_payload.zip/ansible_collections/servicenow/itsm/plugins/modules/incident.py”，第235行，位于ensure_present 文件“/tmp/ansible_servicenow.itsm.incident_payload_ovwltnyb/ansible_servicenow.itsm.incident_payload.zip/ansible_collections/servicenow/itsm/plugins/module_utils/table.py”，第 77 行，在 create_record 中 返回 self.client.post(_path(表), Payload, query=_query(query)).json[ 文件“/tmp/ansible_servicenow.itsm.incident_payload_ov…

Answer 1

我什么也没做，但突然间，代码开始工作了